Learning & Development

How to Develop Training Materials [+ FREE TEMPLATE]

Are you confident that you’re producing the best training materials possible? Or is your training material development procedure lacking?

These training materials are crucial for employees to improve their skills and expand their knowledge.

What are training materials?

Training materials are digital or printed content required for student or employee training purposes in the form of workbooks, exercises, courses, programs, videos, assessments or exams. Training material development can be designed for individual use or group-based training programs depending on the type and objective.

Training materials are one of the core pieces of your training program — if they’re not compelling and useful, your training is going to lose effectiveness.

How to create training materials

In order to successfully create an employee training manual, you'll first need to individually develop training materials. With each material, there needs to be an objective, a goal, groups of employees, and a way to measure the results.

We’ve compiled 6 steps for effective training material development, here how:

1. Start With Your Learning Objective

What will this training manual or set of training materials teach people to do? You might think the answer is obvious, but it’s imperative to identify your exact goals. 

For example, your first instinct might be to say that a training manual is about your company intranet. But it’s better to have a set of specific learning goals outlined:

  • Users are able to log in and troubleshoot login problems.
  • Users know how to use chat, messaging, and social features.
  • Users can find and access relevant documentation for their responsibilities.

By setting out these goals in a specific manner, you can check to see that your training material includes all the relevant information.

If you don’t have an overall objective for your training program, start with that. What’s your ultimate goal? 

Once you’ve identified an objective, you can use it to write specific goals for your training material development.

When possible, use the results of a learning assessment to guide the creation of training goals.

When you’ve identified areas where your employees are weak, you’ll know where to concentrate your training materials. Your learning objectives should answer these questions:

  • Who will be learning the material?
  • What, specifically, will they learn?
  • What will they be able to do with the information after they’ve learned it?
  • How will they maintain that knowledge?
  • When will they complete the training?

2. Think About Delivery Methods

Modern technology enables countless methods for delivering training materials. Popular options include:

  • written training manuals
  • video series
  • live webinars
  • slide decks
  • in-person trainings
  • blended learning approaches

There’s no right choice, every audience is best suited by different methods. Choose the right method for your trainees. And don’t hesitate to offer multiple delivery methods. 

A webinar can be supported by documentation, for example, or a slide deck by a voiceover video. And there may be other factors that influence how you deliver your training.

For example, a small company might be able to take advantage of in-person training more cost efficiently, because you can train all the employees at once. 

A large enterprise or a distributed company might benefit from an online self-paced training that requires less coordination.

Different delivery methods are useful for various learning strategies. For example, video is a great medium for bite-sized learning. You could format your materials as FAQs, walkthroughs, wikis, or anything else that you think learners will find useful.

When in doubt, ask learners what they would find most useful. You’ll get a lot of different answers, but you may also see some trends that suggest a type of training material to develop.

3. Segment Training Information

You might be tempted to start writing your slides or scripting your videos at this point. But if you jump ahead, you’re likely to miss something. Start with a detailed outline instead. This makes the writing process easier, but also helps you organize your information in a way that best serves your trainees.

There are many ways to organize training materials, but in most cases, a job or task-based system is best. This approach builds on the knowledge that readers already have and makes for a reference document that can be used later.

For example, if you’re writing documentation on a sales process, you might organize it like this:

  1. Introduction
  2. How to Use This Manual
  3. Sales Prospecting
  4. Making the First Call
  5. Follow-Up Email Schedule
  6. Tips for Closing Deals Over the Phone
  7. Handing Off Customers to Implementation Team
  8. FAQ
  9. Further Resources

The information is presented in the order that the events will take place in the real world. When a salesperson needs to find information on a particular part of the process, they can skim the table of contents to figure out where they need to be.

Keep in mind that you should segment the information in your training materials in the way that will be most useful to your employees. In that case, a topical approach or even a hierarchical one might be more fitting.

Using a learning management system can also help with this issue, as you can tag and organize your content in any way you want. This means you can organize it however you want, and still make each piece of information as easy to find as possible.

4. Write for Quick Consumption of Content

Now that you have a goal for your training materials, a plan for delivery, and a detailed outline, you can start writing.

In the beginning, it’s fine to write down all the information you think is relevant. But when you get to the editing stage, it’s worth taking extra time to ensure that your trainees can quickly and easily consume content.

It’s easy to overlook this step of training material development. There are so many other things to think about. But if employees can’t quickly learn from your training materials, they’re not going to use them, and that defeats the purpose. Employees are busy, and they need access to information quickly.

Develop a Training Manual That Works

Download your 6-step customizable training manual template.

5. Plan for Assessment

How will you know if your training materials are effectively educating your trainees? The only way to know for sure is to use assessments.

You might not think of assessments as a core part of developing training materials. Assessments are given after the training. 

But knowing what your assessment will look like can give you a huge advantage when you’re designing training manuals and other materials.

To start this step, ask yourself what a successful assessment looks like. Would an employee physically demonstrate their knowledge of a process? Answer multiple-choice questions? Teach something to a class? Show their applied knowledge on the job?

Once you know how you’re going to assess learners, ensure that your training sets them up to succeed. For example, you might decide that you’re going to use an interview to assess learning on customer service processes.

In that case, you may want to include a learning module about how to communicate processes to others. This will help your learners not only learn the material, but also to sufficiently explain it to pass the assessment.

6. Get Feedback

You should be bouncing ideas off of other people throughout this entire process. But when you think you’ve completed your training materials, it’s worth sitting down with someone to go through everything you’ve done and get feedback on where you can improve.

It’s a good idea to incorporate feedback even after you’ve created and published your training materials, too. Sessions and resources should have dedicated feedback mechanisms so learners can let you know what they found useful or distracting.

Use this information to continuously improve your training materials. Just because you’ve published your training doesn’t mean that development is done. 

You can always create better training materials.

Examples of training materials

Training materials come in all different types depending on the skills you're looking to improve for your employees. Each material for employee training purposes needs to be effective, engaging, and serve a purpose.

Here are a few of the most common employee training material examples:

Workbooks - a type of training material filled with practice problems, situations, and empty sections for employees to explain their answers. Think of workbooks as a printed or digital textbook used to analyze how an employee thinks or solves problems.

Slides - these can be anything from training on product knowledge, company information, compliance, or HR-related onboarding processes. A slide is a simple way of delivering learning materials to employees that can be accessed at any time, anywhere.

Exercises - training exercises put employees in situations to see how they react or handle a real-world problem. They can be in the form of role-playing, games, discussions, polls, or dialogue simulations. Exercises are an engaging way for employees to train while also promoting collaborative learning.

Learning paths - a form of training program that's comprised of a series of courses designed for employees to improve their knowledge or learn a new skill. Learning tracks can be complete courses that go over the skills being trained using actual job duties as the individual exercises.

Videos - an increasingly popular counterpart to slides. Training videos are easier for employees to follow along with, especially if the instructor makes the content fun, simple, and understandable. Videos can be used for product features, HR, compliance, or even sales enablement.

Assessments - these are quizzes or tests assigned to employees to test their knowledge in a particular subject, proficiencies, competencies, and even identify training needs. Assessments can be delivered before, during, or after training to see if the employee already knows the subject, what segmented group should they be a part of, or even areas of improvement.

Be sure to choose the optimal training material best suited for employee learning and development and content being supplied.

Continu’s modern learning software comes with everything your organization needs to develop training materials of any type. All within a single platform!

Training Material Development Isn’t a One-Time Activity

Developing training materials is an ongoing process. Yes, it’s important when you’re getting ready to start your training program. But you can always make updates and improvements.

Take a few minutes today to go over one set of training materials and see where you can make a small improvement. Is a sentence awkwardly worded? Could a screenshot be updated? Might you link to a useful resource?

Get in the habit of constantly improving your training materials. That way, when you sit down to develop an entirely new resource, you’ll know where you often trip up and how you can improve your development process from the beginning.

Always Learning Blog

Back to All Posts

Related Posts

Bring Continu to your organization today.

Let us know what you need
Get a personalized demo of Continu
Say hello to your new Learning Platform