Smart Segmentation™

Target enablement by role, tier, region — or anything

Smart Segmentation™ ensures every partner, customer, and employee gets exactly what's relevant to them. Build dynamic audiences based on any attribute, and enablement follows automatically.

SOC 2 Compliant

GDPR & CCPA Compliant

Send the right enablement to the right learners with Smart Segmentation™

Trusted by the world’s leading enterprises

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Why teams love Smart Segmentation™

Generic training gets ignored. Smart Segmentation™ makes sure every learner only sees what's relevant to them.

Dynamic, not static

Segments update automatically as data changes — new partners, tier changes, and customer lifecycle events handled without lifting a finger.

Unlimited combinations

Combine role, partner tier, region, signup date, and custom attributes with AND/OR logic for precise targeting.

Automation-ready

Pair segments with Automations and Assignments for completely hands-free enablement delivery at scale.

"Our previous LMS was just binary: did an employee do a training or not. No messages or reminders, and forget about automated workflows. Continu delivers a whole new experience."

Dana Whiteaker, HR Program Manager at Upwork

Dana Whiteaker

HR Program Manager

Stop sending everyone the same enablement

Build segments based on partner tier, role, region, signup date, channel manager, or custom attributes. Each segment automatically receives only the enablement that's relevant to them.

Send the right enablement to the right partners with Smart Segmentation™

Pair segments with automations for zero-touch delivery

Combine Smart Segmentation™ with Automations to auto-assign, remind, and escalate — completely hands-free. The right enablement reaches the right partners and customers at the right time.

An automated training delivery workflow for partner enablement in Continu

Everything you need to send the right enablement

Dynamic Segments

Build audiences that auto-update when attributes change — role, partner tier, region, signup date, or custom fields.

Custom Attributes

Segment by any attribute synced from your CRM or HRIS — certifications, partner tier, tenure, or anything you define.

Nested Rules

Combine AND/OR logic to build precise audiences — e.g., 'Gold partners AND signed up in last 30 days AND based in APAC.'

Organization Targeting

Automatically deliver organization-specific enablement without maintaining manual lists.

Region-Based

Target enablement by office, region, or country for locally relevant content and compliance.

Auto-Sync

Segments update in real time as your CRM or HRIS data changes — new partners, tier upgrades, and lifecycle events handled automatically.

Segment Preview

Preview exactly who's in a segment before activating — verify targeting before enablement goes live.

Saved Segments

Save and reuse segment definitions across assignments, automations, and reporting for consistent targeting.

Real Results

The right training. The right people. Every time.

Smart Segmentation™ doesn't just organize your learners. It makes sure every one of them gets training built around who they are and what they actually need.

99.5%

Learner engagement from segmentation

82%

Average course completion rate

95%

On-time completion

600+

Yearly admin hours saved

Business Impact

Measurable outcomes, not just features

Deliver Relevant Enablement

Partners spend 40% less time on irrelevant content

When enablement is targeted precisely, partners and customers stop wading through content that doesn't apply to them — and engage more with what does.

Targeted enablement reduces time spent on irrelevant content by 40% per learner.

Scale without Headcount

Serve 50 or 50,000 partners with the same effort

Dynamic segments handle the complexity of growing partner and customer programmes. Add new tiers, regions, or cohorts and enablement follows automatically.

Companies scaling from 500 to 5,000 partners see zero increase in enablement admin overhead.

Works with

Connected features across Continu

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Explore

A centralized hub of relevant, personalized enablement resources that promotes self-directed learning.

View Explore

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Content Authoring

Create engaging enablement materials with WYSIWYG editing, AI assistance, and real-time previews.

Explore Content Authoring

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Extend

Custom white-labeled instances for external audience groups with separate branding, users, and content.

Explore Extend

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Assignments

Automate training delivery with time-saving workflows that enroll learners and deliver enablement without manual work.

Explore Assignments

Frequently Asked Questions

We train employees, customers, and partners all at once. How do we make sure each group only sees what's relevant to them?

Smart Segmentation™ targets content by any user attribute you define: role, department, location, partner tier, audience type, and more. A reseller never sees internal employee training. A new hire never sees content built for tenured managers. Everyone gets exactly what applies to them, nothing else.

Do we have to manually update audiences every time someone changes roles or joins a new team?

No. Smart Segmentation™ updates in real time. When a user's attributes change, their content access adjusts automatically. No manual list updates, no stale assignments sitting in someone's queue.

Can we restrict sensitive training content so only specific groups can access it?

Yes. Content can be made completely private to a defined segment. Legal, compliance, and executive-level materials stay locked to the right people. You decide who sees what, down to the individual attribute level.

How does Smart Segmentation™ work with our existing HRIS or user data?

It pulls directly from the user attributes already in Continu, which can sync from your HRIS. If your HR system says someone is in the Chicago office on the Sales team, Smart Segmentation™ uses that to determine what they see. No duplicate data entry, no manual tagging.

Can different admins manage content for their own teams without seeing or editing content that belongs to other groups?

Yes. Admin permissions are scoped by segment too. A regional L&D manager can build and manage training for their territory without touching content owned by another team. Everyone works in their lane, from a single platform.

Right enablement, right time, every time.

Automatically deliver enablement based on role, department, region, and team. The right content reaches the right learner every time.

Continu's Assignment automated workflow builder feature on desktop mockup.