Meet Eddy: Now supercharged with Experts
Turn conversations into business results.
The Conversational AI Agent that frees your Learners by delivering trusted answers instantly, from inside and outside of the LMS, wherever they’re working.
Trusted by the world’s leading enterprises
Conversational Learning™
Meet learners where they are
Use Eddy to upskill employees
Learning at the point of need
Conversational Learning™
Meet learners where they are
Use Eddy to upskill employees
Learning at the point of need
AI-powered learning
Learning in the flow of work
Enable Customers more quickly
Integrate Eddy with Slack
AI-powered learning
Learning in the flow of work
Enable Customers more quickly
Integrate Eddy with Slack
Enable Customers more quickly
Stop hunting for information
Reduce time to knowledge for Partners
Integrate Eddy with MS Teams
Enable Customers more quickly
Stop hunting for information
Reduce time to knowledge for Partners
Integrate Eddy with MS Teams
Learning that drives real business results
The next-gen learning platform
Unlock learning from the LMS
Your corporate knowledge base
Learning that drives real business results
The next-gen learning platform
Unlock learning from the LMS
Your corporate knowledge base
Unlock Real Learning Outcomes with Eddy
10x Learning Outcomes
Drive Higher Productivity
Enterprise Grade Security
Connect external expertise
Supercharge your Learning by connecting trusted, company-approved sources outside the LMS - including Google Drive and Microsoft OneDrive - in seconds, avoiding heavy lifting, content migration, or version-control headaches.
Measure business impact
Conversations translate into ROI with Eddy's built-in analytics.
Get insights on how engaged your learners are with Eddy.
Track which Expert is assisting your team's learning the most.
Discover the topics your learners frequently need answers on.
Every Answer, Instantly Avalilable
Every Answer, Instantly Avalilable
Learning in your flow
Build and personalize content with AI Assistance and Smart Segmentation™.
Only the right content
Eddy taps into your existing knowledge and uses Smart Segmentation™ to deliver precise answers —personalized, secure, and permission-based.
No more digging for information
Ask in Slack, Teams, In-App, or even SMS — Eddy delivers the right answer instantly. No context-switching, just seamless, effective learning.
Expert trusted answers
Eddy learns from your internal experts and connects to the right knowledge bases. Delivering accurate, compliant guidance every time.
Clarity in Conversational Learning™
Learners don’t want to log into another platform every time; it's not necessary and feels like a chore. Eddy delivers training in the moment of need for customers, partners, and employees.
Clarity in Conversational Learning™
Learners don’t want to log into another platform every time; it's not necessary and feels like a chore. Eddy delivers training in the moment of need for customers, partners, and employees.
Eddy works everywhere
Eddy connects to the tools you already use to bring learning to the flow of your learners. Whether that's employees, customers, or partners.
Frequently Asked Questions
What is Eddy?
Eddy is an AI Learning Agent that enables Conversational Learning™ for your employees, customers, and partners. Simply ask Eddy questions in natural language, and it instantly delivers relevant answers based on all the content in your Continu instance.
How is Eddy different from other AI learning tools?
Eddy uses Continu's proprietary Smart Segmentation™ to ensure that answers are always relevant to the learner. Unlike others, Eddy works right away with the content you already have in Continu. There's no need to create separate knowledge bases or recreate content. Eddy also deeply integrates into the tools you already use so there is no need for learners to log into a separate platform. Ask questions right from Slack, Microsoft Teams, or SMS.
What can learners do with Eddy?
Learners can ask questions, get instant answers, discover relevant training content, and receive personalized learning recommendations—all through natural conversation. Whether they need quick facts, detailed explanations, or guidance on next steps, Eddy delivers immediately.
Can Eddy work outside of Continu?
Yes! Eddy seamlessly integrates with Slack, Microsoft Teams, SMS, and Google Chrome (coming soon), so learners can access your organizational knowledge without switching platforms. This makes learning truly happen in the flow of work, not as a separate task.
What are Experts?
Experts enables administrators to quickly expand Eddy’s knowledge using trusted, company-approved sources outside the LMS, including Google Drive and Microsoft OneDrive. With Experts, organizations can keep information where it already lives while giving users instant, accurate answers in the flow of work.
How does Eddy prevent AI hallucinations?
Eddy only draws from your approved Continu content, complies with Continu’s Smart Segmentation™, and always provides source references for its answers. This ensures accuracy and allows learners to dive deeper into the original materials when needed. This means that learning will always be relevant to each individual.
Is Eddy secure and compliant?
Absolutely. Eddy operates within your secure Continu infrastructure and maintains the same enterprise-grade security and compliance standards. Your organizational knowledge stays private and protected.
Who can access Eddy?
Eddy is available to all your learner audiences—employees, customers, and partners—based on the Smart Segmentation™. Each user only accesses content relevant to their role and needs.
How do I activate Eddy in my Continu platform?
Eddy just works. If you have subscribed for Eddy, you don’t have to do anything - it will be enabled for your instance of Continu and available to your learners. There’s no additional work required.