Customer Education LMS

Educate customers. Reduce support. Drive adoption.

Build a branded customer academy that helps users onboard faster, master your product, and become advocates.

SOC 2 Compliant

GDPR & CCPA Compliant

A customer taking a product training learning track on Continu.

Trusted by the world’s leading enterprises

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Why Continu

The customer education platform that scales with you

Onboard, train, and certify customers — without building a custom LMS from scratch.

Customize the logo and colors of an Extend instance so it looks like their brand.

Branded customer academies

Launch a white-labeled learning portal where customers learn your product at their own pace.

A platform overview Learning Track example for product knowledge training.

Self-serve onboarding

Structured onboarding tracks reduce time-to-value and get customers productive faster.

Award your learners for engagement and completions with custom badges or certificates.

Certification programs

Offer product certifications that build customer confidence and create brand advocates.

"We wanted a platform where we could provide an experience to our external users. So we could provide certification, training, or product training to our customers."

James Ward, Sr. Vice President of People at ActiveProspect

James Ward

Sr. Vice President of People

Customer education that drives adoption

Create training customers love. Deliver it to the right people. Measure what matters.

Create

Build impactful customer education materials

Create beautiful, structured courses and tutorials with Continu's WYSIWYG authoring. Add videos, assessments, and interactive content — then publish to your branded customer portal in minutes.

Explore content authoring

Quickly create impactful partner training materials with Ai-assisted content authoring tools.

Deliver

Get the right training to the right customers—automatically

Use Smart Segmentation™ to deliver onboarding tracks by plan tier, product line, or use case. Automations trigger the right content at the right time — during onboarding, feature launches, or renewal cycles.

See how Smart Segmentation™ works

Send the right enablement to the right partners with Smart Segmentation™

Notifications

Custom real-time escalations

Assignments

Time-saving training automations

Journeys

Guided paths to build expertise

Mobile Access

Training on any device, anywhere

Meet Eddy

Every customer question answered before it becomes a ticket

Eddy is Continu's AI learning agent that gives customers instant answers from your product docs, training content, and knowledge base. Less support volume, happier customers.

See how Eddy works

An example of a customer's Eddy chat history.

Conversational Learning

Make every conversation a learning experience

Connect External Expertise

Turn Notion, Confluence, Google Drive or PDFs into SMEs

Measure Business Impact

Conversations translate into ROI with Eddy's built-in analytics

Measure

Prove customer education drives retention and expansion

Track which customers complete onboarding, engage with training, and earn certifications. Connect education data to your CRM to see how trained customers renew faster, expand more, and submit fewer support tickets.

Explore Continu Insights

Connect partner enablement to business outcomes with AI-powered reporting.

Analytics

Real-time analytics, zero guesswork

CRM Integration

Sync with your customer data

Custom Dashboards

Reports tailored to your KPIs

AI-powered Queries

Surface business-critical insights

Customer Stories

ActiveProspect Uses Continu for Product Certifications

See how ActiveProspect, the marketing SaaS platform, centralized product training for customers and employees.

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84%

Content completion rate

$12k

Annual platform savings

Connect your ecosystem

Seamlessly integrates with the tools you already rely on

See all integrations

Connect your ecosystem

Security

Enterprise-grade security, built in

Your data is protected by the same standards trusted by Fortune 500 companies. We don't just meet compliance — we exceed it.

SOC 2 Type II Certified

Independently audited controls for security, availability, and confidentiality.

End-to-End Encryption

AES-256 encryption at rest and TLS 1.3 in transit for all data.

GDPR & CCPA Compliant

Full data subject rights, processing agreements, & regional data residency.

99.99% Uptime SLA

Enterprise-grade infrastructure with redundancy across multiple availability zones.

SSO & SCIM Provisioning

SAML 2.0 single sign-on with automated user lifecycle management.

Role-Based Access Control

Granular permissions ensure users only access what they need.

Certifications & Compliance
soc 2
gdpr
iso
ccpa

User Reviews

What our users are saying

"Supporting our customers and sellers is most important to us, and using Continu regularly allows us to remain the best in business."

Zachary T.

Order Fullfillment Supervisor

"Very user friendly intuitive platform. The videos and audio are of a high quality."

Victoria R.

Nurse Practitioner

"We have been using Continu as our LMS and intranet for over three years now. After researching many similar tools, we settled on Continu because it checked most of our boxes."

Tatiana D.

People Operations Manager

"I've used many LMS tools over the years and Continu has easily been my favorite. The platform is easy to use and navigate making the learning portion enjoyable."

Stan B.

Account Executive

"I love the ease Continu provides for training purposes. It makes information readily and easily viewable and digestible and allows users to navigate without having to be a tech genius."

Stephanie A.

Senior Stylist

"We use this every single day. Its the literal "bread to our butter" as a company that relies heavily on training and policy management!"

Schae K.

Trust and Safety Specialist

"We consolidated multiple systems. Continu has been able to host all content types."

Saura J.

Enterprise Account Executive

"Continu is a great learning platform that makes learning easy and efficient for modern teams."

Leighana M.

Independent Insurance Broker

"As someone who requires the completion of multiple trainings and modules throughout the year, Continu makes it easy to navigate what is upcoming & due."

Ricky C.

Registered Nurse

"I love that I can see when I've completed things - I get certificates emailed directly to me..."

Melissa I.

Administrative Assistant

"What I like best about Continu is that it's easy to use and it makes it less stressful for you to get your job done."

Michelle H.

Admin

"The system itself is also very reliable and I have never encountered any downtime."

Kevin B.

Web Developer

"What I like the most is the fact that's all integrated in one place and it's very user intuitive. I can find everything organized and without getting lost navigating through it."

Neyla P.

Virtual assistant to the Product Engineering VP

"I like that this creates a hub where people within the organization can go to seek more training when they have the time to allocate to that training."

Jaclyn L.

Account Coordinator

"Continu makes the process of seeing what trainings are required easy and stress-free. The training themselves were excellent and insightful! I look forward to doing more with Continu."

Joe K.

Operations Specialist

"The interface is really colorful, attractive, and easy to use."

Elena B.

AR/AP Manager

"What I like the best of Continu is that allows you to find in a easy way new courses that helps you to your role inside a company."

Diana P.

Account Executive LATAM

"Continu is a great platform for learning and managing resources I appreciate the simplicity and overall layout of the platform."

John L.

Real Estate Agent

"Continu is so easy to use and navigate that even a toddler can use it! Above all, we can track our progress in real-time How cool is that!"

Devesh N.

Billing Operations Analyst

"I was able to seamlessly complete my annual compliance certification in less than an hour. The platform was very user friendly."

Cherrye B.

Licensed Insurance Agent

"Continu is a great portal for learning management. I have used it for a good period of time and found it very easy to use."

Arun S.

Sr. Manager WFM & Project Management

"Navigation is simple and easy, and the overall theme of Continu is fun and celebratory - it encourages you to do well and attempts to make learning that little bit more enjoyable."

David G.

Club President

"First things first, the layout and design of the Continu LMS platform is so sleek and easy to use."

Amanda D.

Clinical Systems Coordinator

"Continu is simply a company with honesty. They truly listen to the feedback of their user-base and implement enhancements on a steady and realistic timeline."

Christopher D.

Director of Education Services

"It sends me reminders on Slack when something needs completion for easy accessibility which makes it easier"

Amanda M.

Member Support

4.7 out of 5 stars

Serving customers since 2012

See all reviews

Continu earns G2 Enterprise Leader in Corporate Learning Management Systems category Winter 2026
Continu earns Capterra Best Value badge 2025
Continu earns Capterra Shortlist badge 2026
Continu earns Crozdesk Quality Choice Top Ranked Solution 2025 badge
Continu earns SoftwareWorld Top Rated badge 2025
Continu earns Talented Learning Top 10 Employee LMS badge 2025
Continu earns Brandon Hall Group Smartchoice Preferred Solution Provider badge 2026

Frequently Asked Questions

We already have a help center. Why do we need a customer education platform on top of that?

A help center answers questions after something breaks. Customer education stops the question from happening. Continu lets you build structured onboarding tracks, product adoption courses, and certification paths that get customers to value faster.

Can we create a branded customer academy inside Continu, or does it look like a generic LMS?

It looks like you. Extend gives each customer audience its own portal with your logo, colors, and domain. They never see Continu's branding. What they see is a training experience that feels like a natural extension of your product.

How do we enroll customers into the right training without doing it manually for every account?

You build the Assignment once. Continu delivers it automatically based on the rules you set: new account signed, plan tier, product purchased. The right education hits the right customer at the right moment. Your CS team stops managing spreadsheets and starts focusing on relationships.

What happens when a customer has a product question outside of business hours?

Eddy answers it. Continu's AI learning agent pulls from your training content and gives customers an instant, accurate response in Slack, MS Teams, or SMS. No ticket. No wait. No CSM pulled off their actual work to answer something the platform could handle.

How do we prove that customer education is reducing churn and driving expansion?

Continu Insights connects education activity to the outcomes your CFO actually cares about. Which accounts completed onboarding? Which ones didn't, and churned? What's the completion rate by product tier? You stop presenting activity metrics and start presenting a retention story backed by data.

Educate your customers and watch churn drop

Customers who understand your product buy more, need less support, and stay longer. That's not a training win. That's a revenue win.

Continu Insights dashboard showing learning data