Customer Training ROI Calculator

See the ROI of training your customers with Continu.

Estimate how better customer education with Continu’s LMS can improve retention, reduce support volume, and grow revenue from well-trained customers.

Customer retention lift
Support cost reduction
Inputs
Step 1 · Your customer base & support
%
USD
USD / year
Results
Step 2 · Modeled annual impact

With Continu, your organization can expect to see these customer training outcomes annually, based on your inputs:

Improved retention rate
0%
Uplift from your current retention rate, assuming a 35% relative increase.
Additional customers retained
0
Extra customers kept due to better onboarding and ongoing education.
Additional revenue from well-trained customers
$0
Modeled as additional retained customers multiplied by annual customer value.
Support tickets eliminated
0
Estimated 25% reduction in tickets from better training and self-service.
Support time saved
0
Annual hours saved assuming 15 minutes per eliminated ticket.
Money saved on support workload
$0
Dollar value of support time saved, using your average support salary.
Payback period
—
Months to recoup your estimated Continu platform cost from customer training impact.
ROI multiplier
0x
Total revenue impact divided by your estimated Continu investment.
Total revenue impact (annual)
$0
Sum of additional customer revenue and support savings, compared against your modeled Continu platform cost.

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