Customer service is at the center of any successful business, and to ensure great customer service, your team needs to be efficiently trained to work with customers.

According to statistics, 73% of customers are loyal to a brand because of friendly customer service reps.

Between training and execution is a customer training manual which includes all the information required when working with customers.

This 5-part customer service training template helps you create a training manual to help you build your own customer service training.

• Define a clear path to a successful customer service training
• Generate better results
• Identify weaknesses and boost productivity